Legal
Privacy Policy
What information Motexiz processes when you use the app or motexiz.com, why we process it, who else is involved, how long it is kept, and the choices you have.
Effective date: 26 September 2026 · Last updated: 23 October 2026 (AI predictions, section 8A)
1. Introduction
By creating an account, you agree to the Terms of Use and acknowledge this Privacy Policy.
Motexiz is a football app and website: live scores, fixtures and results for the clubs and competitions you follow, football news, match predictions with Game Points, groups, polls and live match rooms.
This policy explains what information Motexiz processes when you use the Motexiz mobile app or the website at motexiz.com, why we process it, who else is involved, how long it is kept, and the choices you have. It is written to describe what Motexiz actually does today. If that changes, this policy will change first (see section 30).
2. Who we are
Motexiz is based in Ghana. “Motexiz”, “we” and “us” mean Motexiz and the people who run it.
For anything about your privacy, contact info@motexiz.com.
3. Information we process — at a glance
Some of your information is held by Clerk, the service that runs sign-in for Motexiz, and some is held by Motexiz on our own servers. We keep the two apart below, because it matters for what we can see.
- Email address, password, one-time sign-in codes, social sign-in details
- Held by: Clerk
- Why: So you can sign in
- Account identifier issued by Clerk
- Held by: Motexiz
- Why: To link your Motexiz data to your sign-in
- Username, bio, country, avatar choice
- Held by: Motexiz
- Why: Your profile
- Favourite clubs and competitions, followed matches
- Held by: Motexiz
- Why: Personalising Motexiz
- Predictions, Game Points, rank history
- Held by: Motexiz
- Why: Predictions and leaderboards
- That you confirmed you are 18 or over for AI predictions, and when
- Held by: Motexiz
- Why: To show you AI predictions
- Groups, group memberships, badges
- Held by: Motexiz
- Why: Groups and group leaderboards
- Poll votes
- Held by: Motexiz
- Why: Fan polls
- Notification settings, and a push token and platform if you allow notifications on your phone
- Held by: Motexiz
- Why: Match alerts
- Announcements you have seen
- Held by: Motexiz
- Why: Showing each “New on Motexiz” announcement once
- Reported messages
- Held by: Motexiz
- Why: Keeping match rooms safe
- People you blocked in match rooms
- Held by: Motexiz
- Why: Hiding messages you chose not to see
- Reported insights (which INSIGHT, the reason, the sentence you chose)
- Held by: Motexiz
- Why: Checking our match facts
- IP address and request details
- Held by: Motexiz (server logs, security)
- Why: Security, abuse prevention, running the service
- Error reports (what went wrong, the page or screen, the type of browser or phone)
- Held by: Motexiz
- Why: Finding and fixing problems
- Visits (the page or kind of screen, the site you came from, country and city, device, browser, screen size, language)
- Held by: Motexiz (our own counting tool, no cookies)
- Why: Knowing which pages and screens are used
- On the website only: cookies and similar identifiers, your IP address, device and browser details and the page you are reading, used to show adverts (personalised only where you allow it)
- Held by: Google
- Why: Showing adverts on motexiz.com (section 17A)
- In the app: the advertising ID (Android), device and app details, your IP address and how you interact with adverts, used to show adverts (personalised only on Android, and only where you allow it)
- Held by: Google
- Why: Showing adverts in the app (section 17B)
We do not collect your precise location, contacts, photos, camera, microphone, financial information or health information. On Android, the app’s adverts can use your phone’s advertising ID (section 17B); on iPhone, Motexiz doesn’t ask to track you and uses no advertising identifier. On the website, Google’s adverts use cookies (section 17A).
4. Account information
To create an account you give an email address and a password, or you sign in with a one-time code sent to your email, or with Google, Apple or TikTok. That information is collected and stored by Clerk (section 18), not by Motexiz. When you sign in with another provider, that provider shares basic account details with Clerk under its own terms. If you sign in with Apple and choose to hide your email, Apple gives Clerk a private relay address instead, and forwards our emails to you.
Clerk sends one-time codes by email: to confirm a new email address, to reset a password, and when you sign in with a password on a browser or device it has not seen before, to check that it really is you.
Motexiz receives from Clerk an account identifier (a code such as user_…) and a session identifier. Our servers use the identifier to know which Motexiz data is yours. Motexiz’s servers do not receive your password, and Motexiz does not store your email address in its own database.
5. Authentication information
When you are signed in, Clerk issues short-lived session tokens. The app keeps your session in the phone’s secure storage; the website keeps it in cookies set by Clerk (see Cookies and similar technologies). Every request to our servers carries a token, which our servers check with Clerk’s public keys to confirm who is asking. We do not keep a separate copy of your session.
6. Profile information
- Username — you choose it. It is public: it appears on leaderboards, group boards, public player profiles, match rooms and fan search.
- Avatar — you choose a style, and Motexiz generates a random picture for it (section 22). Your avatar is shown wherever your username is.
- Country — optional. If you add it, it is shown next to your username on leaderboards and group boards and decides which country leaderboard you appear on.
- Bio — optional; currently shown only on your own profile.
Your public player profile shows your username, avatar, Game Points, badges and the number of clubs and competitions you follow (not which ones).
7. Football preferences
Your favourite clubs and competitions, and the matches you follow. Before you create an account, the picks you make during setup are kept only on your phone or in your browser; when you sign in they are saved to your account. Following a match ends automatically a while after it finishes.
We use these to personalise Home, Matches, news and alerts.
8. Predictions and Game Points
For each prediction: the match, your pick and when you made it. From these, and from the match results, we calculate your Game Points (GP), your rank, your accuracy (the share of your decided predictions that were correct) and your season history, and we keep a daily snapshot of your rank to show how it moves.
Your Game Points, rank and accuracy are public on leaderboards and group boards, next to your username. Individual predictions are not shown to other users. See the Prediction & Game Points Rules.
8A. AI predictions and the 18+ confirmation
The 18+ confirmation. When you confirm that you are 18 or over to see AI predictions, we keep that you confirmed, and when (the date and time), with your account. We use it only to decide whether to show you AI predictions. It is not shared with anyone, and it is deleted when you delete your account. We don't ask for your date of birth or any document.
The predictions themselves are made from football data only (matches, line-ups, statistics, injury lists). No information about you goes into them, and they are the same for every fan. We don't keep a record, linked to your account, of which predictions you look at. See the Terms of Use, section 11A.
9. Groups and match rooms
Groups. If you create a group we store its name, description, picture and invite code. For every member we store their role and when they joined. Members of a group can see each other’s username, avatar, country (if set), Game Points, accuracy and number of decided predictions in that group.
Match rooms. Messages you post in a live match room are not stored in our database. They are held in our server’s memory while the room is active, shown to people in the room with your username and avatar, and disappear when the room has been quiet for three hours or when our server restarts. Before a message is posted, an automatic filter checks it for abusive language, threats, hate, personal contact details and links.
Reports. If someone reports a message, we keep a copy of that message with the match, the reason, the author’s account and the reporter’s account, so it can be reviewed (see the Community Guidelines). This applies both to reports you make and to reports about messages you posted. A report is kept for up to one year from when it is made, whether or not the accounts involved still exist (see section 23).
Reported insights. An INSIGHT is a set of match facts Motexiz works out from match data. If you report one, we keep which INSIGHT it was, the reason, the sentence you chose (if any) and your account, so the facts can be checked. A report never hides anything by itself: we review it. It is kept for up to one year from when it is made (see section 23).
Blocking. If you block someone in a match room, we keep who you blocked, with their username and avatar as they were then, so their messages are hidden from you. They are not told. You can unblock anyone in Profile → Blocked users (Settings → Blocked users on the website); the list is deleted with your account, or with theirs.
10. Poll participation
When you vote in a match poll we store your vote (home, draw or away) for that match. Other people only ever see the totals.
11. Notification settings
Your alert switches — for your account and for individual matches (line-ups, kick-off, goals, red cards, second half, full time) — are stored with your account so they apply on every device you use.
12. Push notifications and device information
If you allow notifications on your phone, the app sends match alerts even when it is closed. For that we store a push token (an address for your phone issued by the notification service) and the platform (Android or iPhone), linked to your account. The token is removed when you sign out on that phone, when you delete your account, or when the notification service tells us it no longer works (for example, after you uninstall the app). Push notifications are delivered through Expo’s push notification service and, from there, through Google Firebase Cloud Messaging (Android) or the Apple Push Notification service (iPhone). A notification says what happened in the match; it does not contain your personal details.
You choose which alerts you get in the app’s notification settings, and you can turn notifications off at any time there or in your phone’s settings. On the website, match alerts appear only while you have it open.
13. Technical information
When the app or website talks to our servers, each request carries technical details: your IP address, the address requested (which can include what you searched for, the match or page you opened, and your time-zone setting), the time, and whether it succeeded. We use these to run the service, keep it secure and fix problems.
On your phone the app also stores: your signed-in session (secure storage), your first-time setup picks and how far you got, whether you skipped setup, a note that an account has signed in on this phone (so it opens Sign in rather than setup next time), a group invite code you opened before signing in (until it is used), and a copy of the adverts shown on the Home screen. What the website keeps in your browser is listed in the Cookie Policy.
Error reports. When something goes wrong on our servers, on the website or in the app, an error report goes to our own error tracker, which runs on our servers (it is not a third-party service). A report says what went wrong and where in our code; from the website, also the page address (without anything after a “?”, such as search terms) and the type of browser; from the app, also the app version, the Android or iOS version and the phone’s make and model. It never contains your account, email address, cookies or sign-in session, and an app report carries no code that identifies your phone: these are removed before the report is sent. Error reports are kept for 30 days. If the whole app crashes, Android may send a crash report to Google, which shows it to us in Google Play’s crash reports; whether it does depends on your phone’s setting for sharing usage and diagnostics with Google. On an iPhone, Apple does the same through App Store Connect if you share analytics with app developers.
Counting visits. The website counts visits, and the app counts the screens you open, with Umami, a privacy-friendly tool that runs on our own server (stats.motexiz.com); it is not a third-party service. For each page read on the website it records the page address (without anything after a “?” or “#”, such as search terms), the site you came from, your country, region and city, your kind of device, browser, operating system and screen size, and your language. For each screen opened in the app it records the kind of screen (for example “a match” or “a profile”, never which match or whose profile), your country, region and city, whether the phone runs Android or iOS, whether it is a phone or a tablet, its screen size, your language and the app’s version. It uses no cookies and saves nothing in your browser or on your phone, and an app visit is not linked to your account. It does not keep your IP address: visits on the same day are told apart by a code worked out from your IP address and browser (in the app, the phone’s system version), and that code changes every day, so you cannot be recognised from one day to the next. If your browser sends a “Do Not Track” signal, the website does not count you at all. The counts are kept for one year, and are not shared with or sold to anyone.
14. IP addresses and security
We use IP addresses to protect Motexiz from abuse: requests are rate-limited per IP address and per account, and an address that repeatedly asks for things that do not exist is blocked for a short time. These counters are kept only in memory and reset quickly. IP addresses also appear in our server logs (section 23).
15. Search
What you type into search (clubs, competitions, matches, players, or fans by username) is sent to our servers to find results. We do not keep a search history on your account; searches can appear in server logs like any other request.
16. How we use information
- To provide Motexiz: your account, scores, fixtures, news, predictions, Game Points, groups, polls, match rooms and alerts.
- To personalise it around the clubs, competitions and matches you choose.
- To run leaderboards and group competitions.
- To keep Motexiz secure: rate limiting, preventing abuse, investigating reports and keeping match rooms safe.
- To know which pages of the website and screens of the app are used, so we can improve them (section 13).
- To answer you when you contact us.
- To meet legal obligations.
We do not sell personal information, and we use no third-party analytics service: the website and the app count visits with our own tool, without cookies (section 13).
Adverts on the website are shown by Google (section 17A). Google may choose them using cookies, from your visits to motexiz.com and other websites, unless you say no. We don’t give Google your account, your email address or anything else from your Motexiz account.
Adverts in the app are shown by Google (section 17B). On Android they may be personalised unless you say no; on iPhone they are not. We don’t give Google your account, your email address or anything else from your Motexiz account.
17. Service providers
We use a small number of providers to run Motexiz. Each receives only what it needs for its part of the service.
17A. Google (adverts on the website)
The adverts on motexiz.com are provided by Google AdSense (Google LLC, or Google Ireland Limited if you are in the European Economic Area, the UK or Switzerland). They appear in the website’s advert spaces, never on the Settings, account deletion or error pages. The app’s adverts are covered in section 17B.
What Google receives. When a page with an advert opens, your browser connects to Google, which receives your IP address, your browser and device details, the address of the page, and its own cookies or similar identifiers. Google uses them to choose and show an advert, to limit how often you see the same one, to count views and clicks, and to detect fraud.
Personalised adverts. Third-party vendors, including Google, use cookies to show adverts based on your earlier visits to motexiz.com and other websites. Google’s advertising cookies let it and its partners show you adverts based on those visits.
- In the European Economic Area, the UK and Switzerland, Google asks you first in a consent message, and you can change your choice at any time with the “Privacy and cookie settings” link on the website.
- In US states with privacy laws, a “Do not sell or share my personal information” link on the website turns them off (section 29B).
- Everywhere, you can turn personalised adverts off in Google’s settings, myadcenter.google.com, or for many other advertising companies at aboutads.info.
- If you say no, Google still shows adverts, not based on your visits, and may still use cookies to limit repeats, count views and stop fraud.
Google’s explanation of how it uses information from websites like ours: policies.google.com/technologies/partner-sites. Google’s privacy policy: policies.google.com/privacy. Google may process information in the United States and elsewhere.
18. Clerk
Clerk, Inc. runs sign-in and account management: it stores your email address, your password (Motexiz never sees it) and social sign-in details, and it issues session tokens. When you delete your Motexiz account we ask Clerk to delete your Clerk account too (see Delete your account). If you signed in with Apple, deleting your account on an iPhone also asks Apple to end Motexiz’s Sign in with Apple for your Apple ID. Clerk says it may store and process information anywhere in the world, including the United States. Clerk’s privacy policy: clerk.com/legal/privacy.
19. Contabo
Contabo GmbH provides the servers that run Motexiz’s API, database and background services, including our error tracker. Everything Motexiz stores about you is stored on these servers, in a data centre in the European Union.
20. API-Football / API-SPORTS
Match data — fixtures, scores, events, line-ups, standings, player and team information and statistics — comes from API-FOOTBALL (API-SPORTS). Our servers request this data; we do not send them any information about you. Club and competition logos are loaded by your device directly from API-SPORTS’ image servers, which therefore see your IP address, as any website you load images from does.
21. ESPN and other news sources
Football news headlines, summaries and images come from third-party publishers, currently ESPN. Our servers collect the headlines; we do not send the publisher any information about you. Article images are loaded by your device directly from the publisher’s servers, and when you open an article you go to the publisher’s own site or app, where their privacy policy applies.
22. Other third-party content
- Avatars are generated by DiceBear, run by Florian Körner in Germany and hosted in Germany: your device loads your avatar picture from DiceBear’s servers using the random code for your avatar (not your name or account), which means DiceBear sees your IP address. DiceBear’s privacy policy: dicebear.com/legal/privacy-policy.
- Website and domain: the website runs on Motexiz’s own servers at Contabo (section 19). The motexiz.com domain is registered, and its name records are managed, with Hostinger.
23. How long we keep information
- Account and profile information, preferences, follows, notification settings, badges, group memberships, poll votes, push tokens, the people you blocked
- Until you delete your account (a push token also goes when you sign out on that phone)
- Your 18+ confirmation for AI predictions
- Until you delete your account
- Predictions, Game Points records and rank history
- While your account exists; after deletion, kept detached from you (not linked to any account) for up to one year, then permanently deleted
- Reports you made about an INSIGHT
- Up to one year from when the report is made, then permanently deleted. If your account is deleted within that year, the report is kept detached from your account for the rest of it
- Reports you made, and reports about messages you posted (including the copy of the reported message)
- Up to one year from when the report is made, whether or not the accounts involved still exist, then permanently deleted. If your account is deleted within that year, the report is kept detached from your account for the rest of it. A specific report is kept longer only if a legal obligation or a security investigation requires it
- Match room messages
- Not stored in our database; gone from server memory within about three hours of the room going quiet, or on a server restart. If you delete your account while a room is still active, messages you already posted there may stay visible until the room closes or the server restarts
- Server and security logs (IP addresses, requests)
- Overwritten as the log files fill up, usually within days; never more than one year
- Error reports
- 30 days
- Visit counts (website and app)
- One year, then deleted automatically
- Rate-limiting counters
- Minutes, in memory only
- Your Clerk account identifier, after you delete your account
- Only until Clerk confirms that your Clerk account is deleted
- Your data export
- Not kept by us; it is created on request and handed to you
After those periods, the information is permanently deleted. Anonymous, aggregate statistics that no longer relate to any person (for example, how predictions for a match were split, or how many times an advert was shown) may be kept.
Backups. Every night a backup copy of our database is made, and the last seven are kept. Before a major update we also make an extra copy, kept for 30 days. So information you delete can stay in a backup for up to 30 days before it is gone from there too. Backups are kept securely by Motexiz and used only to restore Motexiz if something goes wrong.
24. Deleting your account
You can delete your account in the app: Profile → menu → Delete account. The screen lists what is deleted, what is kept and for how long, and lets you export a copy of your data first. The same, and how to ask by email if you no longer have the app, is on Delete your account.
25. Getting a copy of your data
In the app, Profile → menu → Delete account → Export my data gives you a copy of your Motexiz data in a machine-readable format (JSON), whether or not you go on to delete your account. It includes your profile, favourites, followed matches, notification settings, predictions, rank history, groups, badges, poll votes, the kinds of devices registered for alerts, and reports you made. You can also ask us at info@motexiz.com.
Requests by email. To protect your account, we act on an emailed request about your data only when it comes from the email address your Motexiz account signs in with, and we reply to that address. We may also point you to the app’s own Export and Delete buttons, which are the quickest way.
26. Security
Connections between the app or website and our servers are encrypted (HTTPS). Access to personal information is limited to the systems and people that need it, our database enforces per-account access rules, and requests are rate limited. No system is perfectly secure; if we learn of a breach that affects you, we will tell you and the authorities where the law requires it.
27. International transfers
Motexiz is operated from Ghana, and the services it uses are in other countries: our own servers (Contabo) are in the European Union; Clerk may process information anywhere in the world, including the United States; DiceBear is in Germany; Google, which shows the website’s adverts, may process information in the United States and elsewhere; Expo, Google and Apple, which deliver push notifications, may process the push token in the United States; and API-SPORTS and the news publishers are outside Ghana too. When information moves across borders we rely on each provider’s own safeguards.
28. Children
Motexiz is for people aged 16 and over. By creating an account or using Motexiz, you confirm that you are at least 16 years old. If you are under 16, please do not use Motexiz. If we learn that an account belongs to someone under 16, we will delete it. If you believe a child under 16 is using Motexiz, contact info@motexiz.com.
AI predictions are for people aged 18 and over only (section 8A).
29. Your rights
You can:
- See your data — export it in the app, or ask us.
- Correct it — edit your profile in the app or on the website at any time.
- Delete it — delete your account in the app, or ask us.
- Object or ask questions about how we use your information.
- Complain to a data protection authority — in Ghana, the Data Protection Commission, set up under the Data Protection Act, 2012 (Act 843): dataprotection.org.gh.
Depending on where you live, you may have other rights too. Contact us at info@motexiz.com; we will reply within 7 days.
17B. Google (adverts in the app)
The adverts in the Motexiz app are provided by Google AdMob (Google LLC, or Google Ireland Limited if you are in the European Economic Area, the UK or Switzerland). They appear as adverts marked “Ad” in the Home banner, between items in a few lists and below news stories, never on settings, sign-in or setup screens. Betting adverts are blocked.
What Google receives. When an advert is shown, the app connects to Google, which receives:
- your IP address;
- your phone’s make, model and system version;
- the app’s version;
- how you interact with the advert;
- on Android, the phone’s advertising ID.
Google uses them to choose and show an advert, to limit repeats, to count views and taps, and to detect fraud.
Personalised adverts.
- On Android, Google may choose adverts from your earlier activity in other apps and websites, linked to the advertising ID. You can reset that ID, or ask apps not to use it for personalised adverts, in your phone’s settings (Google → Ads, or Privacy → Ads).
- On iPhone, Motexiz doesn’t ask to track you, so Google shows adverts that are not personalised.
- In the European Economic Area, the UK and Switzerland, Google asks you first in a consent message when you open the app, and you can change your choice at any time in Profile → Privacy choices.
- In US states with privacy laws, you can opt out as described in section 29B.
Google’s explanation of how it uses information from apps like ours: policies.google.com/technologies/partner-sites. Google’s privacy policy: policies.google.com/privacy.
29A. If you are in the European Economic Area, the UK or Switzerland
The GDPR, the UK GDPR and Swiss data protection law give you the rights below. Motexiz is responsible for the information it holds (it is the “controller”); contact us at info@motexiz.com. Google is responsible for its own use of advertising information (sections 17A and 17B).
Why we use your information (our legal bases):
- To provide Motexiz, which you asked for (a contract with you): your account, profile, favourites and follows, predictions and Game Points, groups, match rooms and alerts.
- Our legitimate interests in running Motexiz safely and improving it: security and server logs, rate limits, error reports, visit counts, and reports and blocks in match rooms.
- Your consent: personalised adverts and advertising cookies on the website (asked for by Google’s consent message) and in the app (asked for by the same Google consent message), and push notifications (asked for by your phone).
- Legal obligations: when the law requires us to keep or share information.
Your rights. You can ask us to give you a copy of your information, to correct it, to delete it, to limit how we use it, and to give it to you in a format you can take to another service. You can also object to a use based on our legitimate interests, and withdraw your consent at any time. Withdrawing doesn’t affect what was done before. For adverts, use the “Privacy and cookie settings” link on the website; in the app, use Profile → Privacy choices; for notifications, use your phone’s settings.
How. In the app or on the website (see your data, edit your profile, delete your account), or by email to info@motexiz.com. We reply as in section 29.
Complaints. You can complain to the data protection authority where you live or work: in the European Union, your country’s authority; in the UK, the Information Commissioner’s Office (ico.org.uk); in Switzerland, the Federal Data Protection and Information Commissioner (edoeb.admin.ch).
Transfers. Your information may be processed outside your region (section 27). Where a provider relies on them, the European Commission’s standard contractual clauses or the EU–US Data Privacy Framework protect it.
No automated decisions with legal or similarly significant effects are made about you.
29B. If you are in the United States
Some US states, such as California, give their residents rights over their personal information.
Selling and sharing. We don’t sell your personal information for money. On the website, Google’s personalised adverts use cookies and identifiers, and under some state laws that can count as “selling” or “sharing” personal information for advertising. You can turn this off with the “Do not sell or share my personal information” link on the website, shown to visitors from those states, or at myadcenter.google.com. In the app, personalised adverts are possible only on Android; you can opt out in your phone’s ad settings, and where the app offers it, in Profile → Privacy choices.
What we collect, in the last 12 months and now (section 3 lists it in full), in the states’ terms:
- Identifiers
- Email address, account identifier, IP address, cookie identifiers, the Android advertising ID (Google, in the app)
- Internet activity
- The pages and screens opened, and advert views and clicks (Google)
- Approximate location
- Country and city, worked out from the IP address
- Content you create
- Predictions, groups, match room messages, reports
- Inferences
- The interests Google may work out for personalised adverts
It comes from you, your device and browser, and Clerk (sign-in). It is used as described in section 16, and given to the providers in sections 17–22 and to Google for adverts. We don’t collect sensitive personal information or use any to work out your characteristics.
Your rights. You can ask to know what we hold about you, to correct it, to delete it, and to opt out of selling and sharing. We won’t treat you differently for using these rights. Ask in the app or on the website, or by email to info@motexiz.com; we may check it is you through your account’s email address. Someone you authorise may ask for you.
Young people. Motexiz is for people aged 16 and over (section 28), and we don’t knowingly sell or share the personal information of anyone under 16.
30. Changes to this policy
If we change this policy we will update the date at the top, and for important changes we will tell you in the app before they take effect.
31. Contact
Email info@motexiz.com.
32. Effective date
This policy takes effect on 26 September 2026.